![]() ![]() This portion of the Setup program prepares Microsoft You should then see a screen, where you will find these choices: Once done, you may want to go back and return it to the way it was. If this doesn’t work, check your system documentation for steps to access your BIOS, then change the boot order. You may need to change the boot order in your computer BIOS (usually by pressing at startup to get to the change boot section) because you want the CD to boot before the hard drive. If you have, or can borrow an XP CD, boot your computer using that disc. The disk version works where the download version does not work as well. That is known to repair a lot of USB issues. ($3.40 at Microsoft, plus postage for a total of $10 or so) an reinstall Service Pack 2. See Below.Īnother repair is to obtain a copy of Service Pack 2 on Disk. You can use an OEM Windows Disk if you are careful to run only R for Repair. but some versions on restore or recovery disk sets do not have this feature. This action can be a problem because it temporarily disables some of the function of the computer, but it clears away the problem.Īnother fix that works is to install your Windows XP disk in R for Repair mode. Then remove or disable anything that has "Chipset" "or "controller". ![]() What works for us for a variety of USB port issues is to uninstall or disable drivers and reinstall them.Ĭheck first to see if the drivers are available, then download them to a spot you can later find. Those flags will indicate a driver error. It sounds as if the port actually works, from what you describe, but that the drivers may be buggared up.ĭo you have any yellow or red flags in the Device Manager (Control Panel->System->Hardware->Device Manager) for USB or Universal Serial Bus Controllers? soryr if this is the wrong area for my thread, wasn't sure if this should be in "Other Hardware" or not. I've looked at the BIOs, but have had no such luck. I'm not sure where on the computer I should be looking to find how to fix this. I tested it on another laptop where it worked just fine. I plug it in, the laser comes up underneath the mouse and stays on, but the cursor will not move. is the new, fresh out of the box wired mouse that worked for several days, but now will not work. The red laser on the bottom stays lit, but it simply won't go anywhere. is the 2nd wireless, where the receiver will blink green when i hold down the butotn, but will stop once i let go, and I have tried to oress the connect button but that won't do it. is the 1st wireless mouse, where the receiver will keep a constant green light and the mouse won't respond. The wireless mice has receivers that keep a steady green light, but the mouse itself won't budge. I've tried changing the batteries, finding software from Microsoft, Control Panel Hardware-Adding, Troubleshooting, Rebooting, Disconnecting and Re-Connecting, and now I'm all out of ideas. All of them use a USB to plug in, as my laptio doesn't have any of the circular mouse ports.
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