![]() So it will ask you to activate our software. However, some functions are paid functions. Our software is paid software but it has the free trial. And we will report it to our product manager to consider adding the feature of skipping it. If you don't want to waste your time to do this survey, we completely understand. It would be appreciated for your kind understanding in advance. And these suggestions will help us to optimize steps, optimize software performance, etc. But could you please kindly give us a chance to explain these issues? The purpose of the uninstallation investigation of our software is to help us to know users' real experience about our software. We sincerely apologize that our software made you disappointed. ![]() Best regards, Your iMobie TeamÄear Guy, Thanks for your review but we are sorry for the inconvenience. Thanks for your kind understanding in advance. And thank you very much for your willingness to leave us your most authentic comments, and we will continue to work hard to provide better products. We hope that DroidKit can remove the screen lock without losing data in the future. At the same time, our Dev team is still working on the research and development of DroidKit. We are sorry for the inconvenience but thank you for your understanding. If you have a backup, there is a chance to recover data from the backup. Meanwhile, we would like to tell you that unlocking the screen lock password will erase data on your device because of Android principles. If our software is not able to fix the system issues, we will recommend you to use Odin to flash your device. As you know, fixing the system is a complicated process. It will help you to download the firmware and restore it. If so, we would like to tell you that Data Extractor from System Crashed Device function is to help you to fix the Samsung device which has the system issues (like the device is stuck in Samsung logo, restart loop, black screen, etc.) and extract data. We are wondering whether you used DroidKit. If we fail to solve your issue, we always honor our Refund Policy to issue the refund. Our company was established on 2011, and dedicated to helping the iOS & Android users to fully enjoy digital life with ultra simplicity. But could you please kindly give us a chance to explain these issues? We would like to clarify that it's not a scam. We sincerely apologize that our software brought a bad experience to you. ![]() Dear Najib, Thanks for your review but we are sorry for the inconvenience. ![]()
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